What Data We Collect and Why We Hold It
We collect the information you provide when creating your account — your name, contact details, and the wallet identifiers linked to your bKash, Nagad or Rocket payments. When you deposit or withdraw, the transaction reference tied to your mobile wallet is logged so our payment team
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can verify and match transfers accurately. Beyond account data, we collect device and session signals: your browser type, IP address, and pages visited. This helps us detect unusual login attempts and keep your account from being accessed without your knowledge. We also record your communication history
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with our support team — messages sent via live chat or email — so any follow-up query gets resolved with full context. Data is retained only for as long as your account remains active or as required under applicable law. We do not sell your personal
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data to third parties. Sharing happens only with payment processors who handle your bKash, Nagad or Rocket transactions, and with technical service providers who maintain platform security. Any processing by these partners is governed by data-handling agreements that restrict them from using your information beyond the
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scope we define. Your use of this platform and the applicability of these terms both depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.